The Covid-19 pandemic has helped propel the omnichannel commerce industry which focuses on providing a seamless experience for customers, whether they're shopping online from a mobile device, computer or at a traditional store.
Vietnam's insurance market is considered to be potential with low penetration rates and average premiums. In addition, the number of life insurance policyholders is only about 10 million, equivalent to about 10% of the population. This ratio is expected to increase to 15% by 2025 by the Ministry of Finance.
A major change that may occur in Vietnam’s economy after the pandemic is under control is the emergence of an ecosystem that combines different industries, thereby creating new, game-changing companies.
The percentage of internet users who make online shopping in Vietnam is 71%, which is higher than the Philippines (68%). Of the 8 million new entrants to the digital economy, nearly 100% said they would continue to shop online in the future.